Return and Refund Policy
Thank you for shopping at Grey Lady Gifts.
If you are not completely satisfied with your purchase, we are here to help.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card, or your original method of payment. You will receive the refund within a certain number of days, depending on your card issuer’s policies.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Return shipping address (UPS only)
Grey Lady Gifts
18 Golfview Drive
Nantucket, MA 02554
If you have any questions on how to return your item, please contact us at firstname.lastname@example.org